Rochesterians for transportation choices to
enable a more vibrant and equitable community.

Frequently Asked Questions

Frequently Asked Questions

Reconnect Rochester is a 501(c)3, non-profit organization that promotes transportation alternatives including public transit, cycling, and walking. We envision a community connected by a robust transportation network that makes it easy for everyone—regardless of physical or economic ability—to get around. Learn more about us here.

There are several ways you can get involved: 1) Be vocal… call or write your representatives in government and remind them that public transit and bike/pedestrian infrastructure are critical services; 2) Subscribe to our mailing list to be notified of future volunteer opportunities; 2) Join us for an upcoming meeting or event; 4) Make a donation so we can continue to make a difference.

We do have workgroups that meet every other month, and our board meetings are open to the public. You do not need an invitation to join us. Check out our online calendar and subscribe to our mailing list to be notified of future events.

Cool! Thanks for thinking of us. We’d love to set up a table and pass out information at your next event. Because we are mostly volunteers, we can’t always find enough helping hands, but if you contact us with enough advance notice we will make every effort to be there.

Sometimes, yes. Our board members have given talks and presentations for the likes of TEDxRochester, Greentopia Futures Summit, Greater Rochester Active Transportation Symposium, University of Rochester, and many others. However, because we are volunteers, we can’t always make it happen. Please contact us with plenty of advance notice and let us know what you have in mind.

Our bus stop cube program is currently on hold until we can find a way to streamline the manufacturing process. However, if you’re willing to build your own cube and store it in the wintertime, we can provide you with the plans and a list of materials. Please contact us.

ROC Transit Day is typically the 3rd Thursday in June. While we do not have festivities planned for this year, you can still participate. Simply leave your car at home that day. Seriously, just ride the bus, walk, bike, enjoy the fresh air – and wish your friends a “Happy ROC Transit Day!”

Some businesses may be offering special deals to anyone carrying a transit fare card that day. If so, we will post a listing of those businesses here a few days before. If you are a local business or merchant and you would like to offer a Transit Day deal, please contact us.

We do! You’ll want to plan your trip in advance at www.Google.com/transit or download the RTS app (Android | Apple iOS). Each ride on RTS costs $1, but if your trip requires a transfer you’ll want to buy yourself an “All Day Unlimited Pass”. Passes can be purchased at the RTS Transit Center or online. Learn more about how to ride RTS here.

Issues with sidewalks, crosswalks or public pathways (such as maintenance or snow removal) should be directed to your town or city hall. If you are not getting a satisfactory response, let us know. We may be able to help.

Please contact RTS and let them know which bus stop. They’re very good at responding to issues quickly. If the issue persists after time, let us know. We may be able to help.

To report a malfunction with a traffic signal anywhere in Monroe County, please call (585) 753-7700.

Not really a question, but we hear this all the time. The value of Rochester’s transit system varies greatly depending on where you’re trying to get to. Generally service is more frequent and reliable the closer you are to a major hub such as University of Rochester or downtown. But we agree, there is room for improvement in many areas. Please join us in reminding our town planners and representatives in government that public transit and pedestrian infrastructure are critical services. Call or write to yours today. And be sure to follow us to learn of more ways you can be an advocate for change.

While we do often work closely with the RTS team, we are not affiliated in any way. If you have questions pertaining to RTS bus service, please head over here.

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