No Comments

RTS Introduces New ‘Tap & Go‘ Card, PLUS Text & Email Alerts

RTS Tap & Go Card

This week RTS introduced a new Tap & Go! RTS Fast Pass. The new fare card lets customers simply tap it on the fare box (on the bulls-eye) when boarding. When the fare is accepted the fare box will beep or you will hear “fare deducted” to know you have successfully paid your fare.

If customers make use of the new Tap & Go! cards they should make boarding a lot faster which would be a good thing for everyone. Currently, riders insert their fare card into a slot and then must wait a moment for the card to pop back out – or worse, fumble for change. And when you serve thousands of riders every day, those seconds add up.

In addition to quicker boarding times, RTS CEO Bill Carpenter says the new technology at the fare box also lays the groundwork for improved payment options in the future. “The information and experience we gain from the Tap & Go! passes represents the first step toward technological improvements that may include refillable bus passes, fare boxes that accept credit card payments, mobile payment options on smart phones, and a Tap & Go! smart phone app.”

For many of us transit fans, those features can’t come fast enough. But for now, here is what customers need to know about Tap & Go!:

  • Tap & Go! passes are available for purchase online at myRTS.com, or one of the ticket vending machines at the RTS Transit Center or the RTS Administration Building.
  • They are available as a 5-Day Unlimited, 31-Day Unlimited, and stored value pass.
  • The pass is activated with the first tap on the bus.
  • Customers can check their card balance at any RTS ticket vending machine.
  • Tap & Go! RTS Fast Passes are not currently refillable.
  • The old magnetic fare cards in other denominations are still available.

Also… New Text Message and Email Alerts

RTS Alert

And in case you missed it, last month RTS introduced another way for customers to receive service and schedule announcements: via email or text message. Transit riders with smartphones and the RTS Where’s My Bus App already receive timely alerts and information through the app. Text and Email alerts now give customers another option.

To sign up, you can either fill out the subscription form online or in person at the Transit Center.

Or simply text the words “OPT IN RTS ALL” to (585) 433-0855. If you only want alerts for a specific route, replace the word “ALL” with your specific route number. For example, to sign up for text message alerts for the Route 1 Lake, text “OPT IN RTS 1.”

You can also opt-in for information outside Monroe County. Simply follow the same instructions above, but use your county code listed below:

  • RTS Genesee: “OPT IN GEN ALL” or “OPT IN GEN 1”
  • RTS Livingston: “OPT IN LIV ALL” or “OPT IN LIV 1”
  • RTS Ontario: “OPT IN ONT ALL” or “OPT IN ONT 1”
  • RTS Orleans: “OPT IN ORL ALL”
  • RTS Seneca: “OPT IN SEN ALL” or “OPT IN SEN 3”
  • RTS Wayne: “OPT IN WAY ALL”
  • RTS Wyoming: “OPT IN WYO ALL” or “OPT IN WYO 1”
3 Comments

When it comes to jobs, location matters.

Poverty, Jobs, and Location Posted by: DeWain Feller, Vice President at Reconnect Rochester

Recent articles have highlighted Rochester’s dependency on parking, and have illustrated how our over-reliance on parking is limiting downtown development.  This is in turn limiting how many jobs can be located in the city, and many people are beginning to make the connections between the location of jobs, access to jobs, and our debilitating poverty problem. 

Read more

2 Comments

Reconnect Rochester Survey

Reconnect Rochester envisions a community connected by a robust transportation network that makes it easy for everyone—regardless of physical or economic ability—to get around. To achieve this vision, it is important for us to prioritize our goals, and focus on activities that have the greatest potential to advance those goals in a measurable way. You can help us by answering this quick survey…

Read more

No Comments

Analysis of NY State Transit Budget 2016-2017

Here's an overview of how public transportation fared in the new State budget. [Story via NYPTA]
[ Story via: NYPTA ]

New York’s 2016-17 state budget contains increases in appropriations for transit operating and capital aid, and also includes a commitment to fund a 5-year capital program for Non-MTA transit systems, the first multiyear capital program in many years. The final budget provides significant increases in transit capital and operating aid over last year’s levels and addresses a number of NYPTA’s priorities…

Read more

No Comments

Transportation & Equity: upcoming ReShaping Rochester lecture

Come to the next Reshaping Rochester lecture on March 10 to hear Arizona State Senator Steve Farley and Jacky Grimshaw from the Center for Neighborhood Technology (CNT) talk about how better transit and land use can address both poverty and dollars wasted transporting ourselves across our sprawled region.
Posted by: Brenda Massie, Board Member and Secretary, Reconnect Rochester.

As Gridlock Sam Schwartz told us external link this past Wednesday, Rochester is a city ‘on the cusp’ and improving its transportation network is critical in keeping the momentum.  The Community Design Center’s upcoming ReShaping Rochester lecture titled Mobility: Transportation as a Leveler external link will likely build on that message. It is exciting to us at Reconnect that these progressive transportation leaders are making their rounds through Rochester to share experiences and (hopefully) spark some action!

Given Rochester’s appalling poverty rate, ensuring access to goods, services, jobs and education through public transportation is especially important.  Around 28,000 low-income households in our area have no vehicles. Transportation can be a huge barrier to accessing jobs, education, healthcare and other essential services…

Read more

No Comments

Bus Cube Update

This summer, Reconnect Rochester placed these bus stop cubes at several locations around the city. With your help, we hope to add more next spring.
Posted by: Daniel Speciale, volunteer at Reconnect Rochester

You may recall reading some time ago that Reconnect Rochester had come up with a temporary solution to the lack of seating at Rochester’s bus stops. Here’s an update…

Read more

2 Comments

What’s the frequency, RTS?

How would the RTS coverage map look if we considered the actual frequency of bus service. [IMAGE: Regional Transit Service]
Posted by: Mike Governale, president and co-founder of Reconnect Rochester

The map above shows Rochester’s public transit network. Looks impressive with all of its lines stretching out across Monroe County. From Webster to Chili; Greece to Penfield; there’s a bus or two to get you there. On the other hand, if our transit network were really as good as it looks on this map, why are less than 2% of all trips in Rochester made using public transit?

Hmmm… Maybe because parking is cheaper than air here in Rochester?

Well, yes. But also, this map might be overstating the effective reach of RTS. Remember, a transit system is only good if it’s there when you need it…

Read more

3 Comments

New Bus Routes and Faster Service Planned for Henrietta

New RTS Route 124 from downtown to Marketplace Mall in Henrietta.
Posted by: Jason Partyka, president and co-founder of Reconnect Rochester

RTS customers will soon see improvements and added service to the Henrietta-Jefferson Road corridor in the Town of Henrietta. Existing bus routes being modified are 24/24A Marketplace Mall/East Henrietta and 101 Avon. New routes will be designated 23 Jefferson Rd., 83 Calkins Rd. and 124 Marketplace Limited. The changes are expected to streamline service and provide greater access to key retail, business and residential destinations. Changes will go into effect on Monday, Aug. 31, 2015. RTS has scheduled six information sessions for customers and community residents to learn about the route changes…

Read more

No Comments

ROC Transit Day 2015

ROC Transit Day is next week!

ROC Transit Day is next week – Thursday, June 18. Rochester will be going car-free in support of a healthier community and we’ve lined up a fun day to celebrate… bus rides for you and the family, a street dance competition external link, city-wide treasure hunt external link, music all afternoon outside Rochester Central Library. Oh, and did someone say flash mob external link?

So if you haven’t already, pull together a team of friends or co-workers and hop a bus on June 18. And if you need fare cards, contact us now external link. See the full event schedule…

Read more

4 Comments

You Can Support Increased Transit Funding in NY State

Now would be a good time to contact your State Senator and Assembly member to request that they support increased transit funding in the state budget. [PHOTO: RTS]
Story via: NYPTA

The State Senate and Assembly are in final preparation of their one house budget bills. If you’d like to see improved public transit service in NY state, now would be a good time to contact your State Senator and Assembly member to request that they support increased transit funding in the state budget…

Read more

8 Comments

Parking Summit This Wednesday

The City of Rochester will hold a public Parking Summit this Wednesday.
Posted by: Mike Governale, president and co-founder of Reconnect Rochester

This Wednesday, 5:30 – 7:00pm at the Penthouse (1 East Avenue – 11th Floor) you are invited to attend a Downtown Parking Summit external link hosted by the City of Rochester. But this is not a meeting to discuss how we create more parking. We’ve tried that before, and it nearly killed our city.

Reconnect Rochester recognizes the importance of having an adequate supply of downtown parking. However, we believe parking should be one component to a much larger, diverse plan to improve access to downtown…

Read more

2 Comments

Help needed this week on restoring the transit commuter benefit

Your help is needed this week on restoring the transit commuter benefit.
Via: National Alliance of Public Transportation Advocates (NAPTA)

The Commuter Tax Benefit program allows commuters the opportunity to pay for a portion of their commuting expenses with pre-tax dollars. As of January 2014, federal tax law allows commuters to set aside $250 for qualified parking expenses (an increase over the previous year). But workers who use public transit saw their monthly limit shrink from $245 to $130 per month.

This imbalance in the tax code means that transit users could pay as much as $565 in higher taxes annually, while creating a perverse favoritism in the tax code for automobile commuters. As fellow transit advocates, we need you to email your Members of Congress external link and ask that this commuter tax imbalance be fixed…

Read more

No Comments

Bus Stop Cubes Are Winning Community Support

Reconnect Rochester's bus stop cube seats are winning support from the community, including RTS and The Strong Museum of Play.
Posted by: Mike Governale, president and co-founder of Reconnect Rochester

Last month we unveiled an idea to put seating at area bus stops. Our little CUBE seats have since garnered local external link and national external linkattention, and we’ve also been approached by The Harley School, Rochester Community Design Center, and The Strong National Museum of Play about partnering to make this idea a reality! Today, Rochester Transit Service (RTS) official threw their support behind the cubes as well…

Read more

11 Comments

Bus Stop Cubes: a place to rest while you wait

Reconnect Rochester is aiming to come up with a solution for the lack of seating at bus stops in our region.
Posted by: Mike Governale, president and co-founder of Reconnect Rochester

Anyone who has ever used public transportation in Rochester is painfully aware of two things: At some point will have to wait for your bus, and when you do, you will probably be standing. But now, Reconnect Rochester is aiming to come up with a solution…

Read more

No Comments

Help Move Us Into 2015

Reconnect Rochester needs your support to keep rolling in 2015. [PHOTO: John Derycke]
Posted by: Mike Governale, President, Reconnect Rochester

Have you been following Reconnect Rochester over the past few years? Do you like the idea of increased transit options and walkable, more vibrant neighborhoods? If so, please consider making a year-end contribution and keep us rolling into 2015…

Read more

21 Comments

RTS Unveils Bus Stop Changes

RTS has announced several changes, including new bus stop signs and route numbers. [IMAGE: Rochester Transit Service]

RTS on Thursday announced several changes to its bus routes and stops. Changes to routes and route numbers will be made in conjunction with the opening of the RTS Transit Center on November 28, 2014. In addition, new bus stop signage will be installed system wide in 2015. Here’s what you’ll need to know…

Read more

No Comments

Rochester’s transit system – in the palm of your hand

The new RTS 'Where’s My Bus?' mobile app is now available!
A new RTS mobile app is now available for download in the Google Play Store external link and Apple iTunes App Store external link.

The app was first introduced to the Rochester Institute of Technology (RIT) community in February and is now being rolled out to the full RTS ridership. In a statement sent to Reconnect Rochester, RGRTA said, “We received great feedback from students at RIT which allowed us to incorporate additional features to this version of the RTS Where’s My Bus? mobile app.” The resulting app is a reliable and convenient tool that will make the bus riding experience easier than ever. Here are some of its features…

Read more

No Comments

Get FREE ROC Transit Day Fare Cards for Your Organization

Get FREE ROC Transit Day Fare Cards for Your Organization
For ROC Transit Day 2013 we gave away nearly 1,000 transit fare cards and asked Rochesterians to ditch their cars for one day in support of a healthier community. 30 different forward-thinking organizations external link (and many intrepid individuals) pledged to ride public transit that day.

This year ROC Transit Day external link is Thursday, June 19, 2014. All kinds of free fun and great deals external link will be available for anyone who leaves their car at home and uses public transit for the day.

To request FREE all-day fare cards for your organization…

Simply use this form external link or contact info@ReconnectRochester.org or 585-354-3232.

But hurry, we only have a limited supply and these babies go quickly. First come first serve.

And remember, public transit, walking and biking are healthy options for our bodies and the Rochester community. So get onboard!

No Comments

ROC Transit Day is important! But you don’t have to take my word for it…

ROC Transit Day is important. But don't take my word for it. Watch the video and hear what these young professionals have to say about it.
The days are getting longer, and (slowly) the air is getting warmer. Soon enough the sweet scent of Lilac will be in the air. This can only mean one thing… ROC Transit Day external link will soon be here!

If you drive in your car to work alone each day, you’re probably asking yourself, “Why would I want to ride public transit when I can just drive my Nissan Leaf (or whatever)?”

Well, I could list all the reasons why public transportation is healthier for our earth, healthier for our bodies, and healthier for our community. But that would be boring. Instead, watch this video external link and hear it straight from the mouths of your fellow Rochesterians…

Read more

No Comments

‘How to Ride the Bus’ Workshop, April 29

RTS has scheduled a 'How to Ride the Bus' transit orientation for Tuesday, April 29. [PHOTO: RGRTA]
Getting on a bus for the first time can feel awkward for some. If the last bus you took was a yellow school bus, you might be due for a refresher course. RTS has scheduled a “How to Ride the Bus” transit orientation for 10 a.m. to noon, Tuesday, April 29, at Rochester Genesee Regional Transportation Authority (RGRTA) John G. Doyle Jr. Administration Building located at 1372 East Main Street external link. The orientation is the first of a series designed to help guide first-time riders of any age or those who might need a brush up. All are free and open to the public…

Read more