Posted by: Bob Williams
RGRTA recently unveiled the latest and most visually interactive tool to their ‘Where’s My Bus?’ technology suite . The SmartTraveler Plus platform by ACS allows the transit rider to track RTS bus locations (in real-time) along their route of interest.
Comparable to NextBus software in use by over 100 agencies across the U.S. and Canada, RTS’ (and LATS) Real Time Map & Schedule Information is searchable by stop number, stop name, route number, or address. Once properly configured, the user can better estimate the time needed to make their way to their stop. This is especially useful in inclement weather conditions.
This feature represents another layer of information that makes transit more attractive and the user more secure in their choice. It is a feature first announced by former CEO Mark Aesch roughly 3 1/2 years ago and something Reconnect Rochester has pushed for since its inception. We at Reconnect are greatly appreciative of the efforts being made by RTS to enhance information flow and quality through automated digital signage, the ‘Where’s My Bus?’ text message application, and this real time tracking system.