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Deconstructing the Intractable Issue of Snowed-In Bus Stops

By Arian Horbovetz (The Urban Phoenix)

It’s a sound only heard on the coldest mornings.  The thunderous crunch with every step in my massive boots was deafening as I stumbled over the freshly plowed sidewalk snow.  Over a foot of newly-fallen snow glistened in the streetlight.  I peered through the steam from my latest breath and saw the bus stop in front of me.  But as I stumbled closer, I discovered that any chance of relief from the biting breeze was going to be a challenge.  The drifting snow, combined with the wall of white stuff created by sidewalk plowing made accessing the bus shelter a difficult proposition, even for a person like myself who is physically capable and adequately protected.

My aforementioned bus stop

Later that day, I watched as an elderly woman stood in the partially-plowed bike lane on East Henrietta Road, where drivers routinely reach 50mph.  The woman was waiting for a bus.  The sidewalk adjacent to the perfectly cleared roadway was not only unplowed, the road plows had slung an additional foot of dirty snow on top, making the sidewalk adjacent to the bus stop literally impassable, even for the most agile pedestrian.  With each car that passed the woman, I winced, knowing that a single distracted driver could mean disaster.

These observations are the norm rather than the exception in snow-stricken cities like Rochester.  Nearly 80 inches of snowfall annually, coupled with the tremendous lack of funding for non-automobile mobility, marginalizes and often endangers residents who rely on the bus.  For the 25% of Rochester residents who do not have access to a car, for the elderly who may not have adequate support, and for our disabled citizens, heavy snowfall means an inability to access essential resources.  

Whose Job Is It Anyway?

It’s important to note that the issue of bus stop snow removal is symbiotic with the issue of sidewalk snow removal.  The City of Rochester code 104-11 clearly places the role of sidewalk snow removal on the adjacent property owner.  But too often, property owners are unwilling, unable or unaware of their responsibility to maintain the adjoining public right of way.  And while infractions are reportable, they are often not addressed in a timely manner.  As in most cities, the snow melts before enforcement leads to a positive outcome.

A Rochester resident scales a snow pile

Additionally, the city provides “supplemental” snow removal of 878 miles of city sidewalk when storms deposit more than 4” of snow.  While this is a welcomed service that most cities do not provide, a lack of continued sidewalk snow maintenance means that private driveway plowing companies and icy walking conditions caused by the packing of snow by pedestrians, still makes for treacherous or impassable on-foot experiences.  

And finally, nowhere in the code is snow removal from bus stops or bus shelters mentioned specifically.  In a recent report by WHEC News 10, RTS Spokesperson Tom Brede “asks” that property owners clear a path to the adjacent bus stops as part of their responsibility to clear the sidewalk.  But with the ambiguity and subsequent lack of accountability, any regular bus rider will attest that this action is rarely taken.

How Does It Work In Other U.S. Cities?

As much as Rochester residents are frustrated by winter sidewalk conditions, a 2019 article by Streetsblog USA called Rochester the “clear leader” when it comes to sidewalk snow removal, citing the city’s aforementioned efforts to plow nearly all of its sidewalks in the wake of a heavy snowfall.  This is not to downplay the fact that far more needs to be done here in the Flower City, it is more to show just how few cities have the funding or the will to accommodate those who rely on sidewalks and access to public transit.

A snowy bus stop in Rochester

In a February 2022 WGRZ Buffalo, NY story, NFTA Spokesperson Helen Tederous stated that Buffalo’s code places the responsibility of bus stop snow removal on abutting property owners.  But a review of Buffalo’s Article VIII 413-50 “Snow and Ice Removal” resulted in no clear reference to this claim.  

While Syracuse has only recently begun taking partial sidewalk snow removal responsibility, The Salt City recently finalized an agreement with a contractor, and will spend up to $650,000 to plow 100 miles of sidewalk.

In Minneapolis Minnesota, if a property owner does not clear their adjacent public sidewalk, the city sends them a warning.  If the owner does not comply, a city crew is dispatched to do the job themselves, and a bill is sent.  If the bill is ignored, the cost is included in the owner’s next property tax bill.  City inspections also commence 24 hours after each snowfall, giving legitimacy to the requirement.  The fact that the city takes at least some responsibility in the process of reporting violators is a rare but welcomed level of sidewalk snow removal enforcement.

Our Neighbors To The Northeast

Montreal, Canada has long been heralded as the undisputed champion of snow removal.  As one of the snowiest large cities in the world, Montreal is faced with the same challenge that many major U.S. cities incur, but the process in removing the snow is just as robust.  A large piece of this process is based on the fact that the city actually removes the snow from streets, sidewalks and bike paths in large trucks and transports it to more than two dozen designated locations around the city.  This monumental task begins with signage and notices prior to the storm, warning residents not to park their cars and bikes in the streets or sidewalks.  Instead, residents are encouraged to use a system of parking lots and garages free of charge.  During and after the snow storm, a fleet of 2,200 snow removal vehicles are dispatched to clear the 10,000 kilometers of roads, sidewalks and bike paths.  Yes, that’s right, over half a million Montreal residents use their bikes for transportation rather than recreation, likely due in part to the fact that year-round bike commuting is made more practical by the Titanic snow removal efforts that Montreal employs.

Montreal Snow Removal, courtesy of Zvi Leve

When sidewalks and bike paths are cleared, this allows residents of all socioeconomic levels to access transit with greater ease, creating a more inclusive urban environment.  While Canada’s tax structure and municipal funding practices are very different from the United States in many ways, it is encouraging to see that effective snow removal is possible, and leads to better access.

Calming The Storm

While Rochester is considered a leader in sidewalk snow removal, there is still room for a great deal of improvement.  One of the key starting points is a more robust definition of who is responsible for bus stop snow removal, and a greater communication to property owners regarding this expectation.  Like Minneapolis, regular city-wide snow removal inspections coupled with greater enforcement would likely also improve outcomes.  Finally, advocacy is always an important factor in creating change.  Consider joining organizations like Reconnect Rochester in their efforts to make our streets, sidewalks and public transit systems accessible and equitable.  Together, we can make our city a place where mobility for all is accommodated and uplifted.

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The Power of the Sneckdown

Story By Arian Horbovetz.  Arian is a Rochester resident and creator of The Urban Phoenix, a blog that discusses urban and community design and topics as our cities transition to a better future.

As I write this, the city of Rochester is passively preparing for yet another battle with a dreaded but familiar foe, lake effect snow.  Winter boots and labored commutes will surely be the icebreaker (pun intended) conversation starters at the office water cooler today. But for the Urban Planner, as well as the casual observer, periods of light snow can be opportunities for great discovery.

In that time when the first whispers of a snow storm cover our streets and the plows are still dormant in their stalls, we navigate our vehicles on roadways by following the tracks left behind by the cars that recently came before us.  To an Urban Planner, these tracks, especially with regard to their path through intersections, are of particular importance.

The ability to see the space that cars use (or rather don’t use) when traveling through an intersection by looking at these tracks through the snow gives us a golden opportunity to demonstrate how and where our streets can be narrowed.  Think of it like an Urban Planner’s forensic blacklight, revealing the key unseen evidence of superfluous roadway.

These visual clues created by snow and tire tracks through our intersections are called Sneckdowns.  While the name might conjure the image of a Dr. Seuss character, it is actually derived from the combination of “snow” and “neckdown,” which is a term for sidewalk additives and extensions that reduce traffic speeds and increase pedestrian access.

Photo of Philadelphia Sneckdown

Photo courtesy of Jon Geeting

Photo of Philadelphia Sneckdown

Photo courtesy of Jon Geeting

In 2014, urbanist Jon Geeting authored a Slate article in which he took simple photos of sneckdowns on Philadelphia streets.  His efforts inspired walkability advocates around the world to do the same, but best of all, it led to real change in his own backyard.  

Before Picture. Photo courtesy of Jon Geeting

Jon Geeting’s Sneckdown photo of this intersection paved the way for this concrete island which acts as a traffic calming measure and a pedestrian island for safer crossing. Photo courtesy of Jon Geeting

Clarence Eckerson’s famous STREETFILMS video shows some incredible examples of how overbuilt our streets really are.  With a measuring device and some cold weather grit, Eckerson puts the power of sneckdowns right in front of the viewer, showing how snowbanks that accumulate on city streets can give us a clearer understanding of how to construct and reconstruct our streets going forward.

Why all this fuss about narrowing streets and slowing traffic?  Because decreasing automobile speeds by narrowing lanes and intersections, as well as prioritizing pedestrians, lead to safer, healthier communities.  Furthermore, promoting walkability and pedestrian comfort has been shown to feed economic growth and stability.  

Sneckdowns also give the average citizen the ability to see where change can be enacted.  It doesn’t take a traffic engineer to spot tracks in the snow, it takes a conscious observer who is genuinely concerned about safety and walkability in their environments.  

Hey Rochester!  Next time it snows, take to the streets and see if you can spot overbuilt space on our roads and intersections.  It can be a fun, interesting and positive way to start the conversation about safer streets in your neighborhood, and may even lead to the change we want to see!

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Sidewalk Snow Removal: How Are We Doing in Monroe County?

Story by: David Riley
A Rochester resident and a former journalist, David is completing a master’s degree in urban planning at the University at Buffalo…

Winter sidewalk. Rochester NY.

For tens of thousands of Monroe County residents, a sidewalk isn’t just a convenience. It’s a vital connection to the world.

Nearly 12,000 people here walk to their jobs, U.S. Census data shows. Another 13,000 walk to and from bus stops in order to take public transportation to work, including as many as 1 in 3 workers in some city neighborhoods. Many people also rely on sidewalks to get to and from school, medical appointments or grocery stores, much less to go for a jog or walk the dog.

So for many people, it isn’t simply an annoyance if part of a sidewalk turns into a snowdrift during the winter. It’s a disruption that forces people going about daily routines to wade through snow or take a dangerous chance and walk in the street. For people with disabilities, a snowy sidewalk can make a usually simple outing impossible.

Yet keeping sidewalks clear is not always a priority for municipalities in the Northeast and Midwest. The City of Rochester does more than many other Snow Belt cities. While property owners here are responsible for clearing adjacent sidewalks of snow and ice, the city also provides supplemental sidewalk plowing anytime it snows at least 4 inches. The program has drawn some interest in recent years from Buffalo and Syracuse, neither of which generally plow sidewalks beyond public buildings. A handful of local suburbs also provide some municipal sidewalk plowing, including Greece and Irondequoit. Read more

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Snow Down on North Clinton!

Join the volunteers at Reconnect Rochester and Flower City AmeriCorps for The Great Rochester Snow Down.
Posted by: Mike Governale, president and co-founder of Reconnect Rochester

Volunteers from Reconnect Rochester and Flower City AmeriCorps are teaming up to clear snow from bus stops and crosswalks in various Rochester neighborhoods this winter. We’re calling it The Great Rochester Snow Down external link and we could use your help on Saturday 1/23…

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Grab Your Shovel; The Great Rochester Snow Down Begins

Join the volunteers at Reconnect Rochester and Flower City AmeriCorps for The Great Rochester Snow Down.
Posted by: Mike Governale, president and co-founder of Reconnect Rochester

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Record cold temperatures and mountains of snow last year made many of our sidewalks and bus stops inaccessible for weeks at a time. This year, before winter tightens its icy grip, Reconnect Rochester would like to invite you to help us defend our streets by taking part in The Great Rochester Snow Down external link.

Every other Saturday from January 9 – March 6, volunteers from Reconnect Rochester and Flower City AmeriCorps will gather together along one major avenue in our area to clear snow from bus stops and crosswalks…

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Finding a Solution for Sidewalk Clearing in Rochester

Sidewalk off Mt. Hope [Photo: Brenda Massie]
Posted by: board member Renee Stetzer, pedestrian safety advocate and blogger at RocVille.com

It’s been a tough winter for anyone having to be outside in Rochester. Transit riders have to hike over ice encrusted snow drifts and stand in streets, because their stops are buried. Pedestrians have to wear crampons to trudge across the uneven icy places where sidewalks once were. Those who are less steady, have things to carry or have to walk with assistance, have been forced to use the plowed streets. Cyclists hold on as they brave traffic, since the bike lanes are no longer there. And drivers cautiously turn corners blocked by snowbanks higher than their cars, taking turns on residential streets with only enough room for one car at a time. But the people walking out in the elements have clearly been given the lowest priority of attention.

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Grab your shovel, it’s time to Reconnect your sidewalk…

Who's responsible for clearing sidewalks of snow? All of us! [PHOTO: gam9551, Flickr]
Posted by: Brenda Massie, Board Member and Secretary, Reconnect Rochester.

Getting around during winter in Rochester is challenging — no matter what mode of transportation you choose. Subzero temperatures, snowy sidewalks, and dangerous street conditions become part of everyday life. As a pedestrian, it is especially hairy…

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